Kaukokiito
Kampanjat
Kaukoputki renews

Kaukoputki renews

ALL YOUR LOGISTICS IN ONE PLACE

The free Kaukoputki online service will be renewed in May 2025. We listened to our customers’ needs and created an even more efficient, clear and versatile tool to make everyday logistics and decision-making easier.

The new Kaukoputki is a multi-purpose logistics tool that facilitates supply chain management, decision-making and the maintenance of the Kaukoputki user register. It brings everything you need together in one place so you can focus on what matters. Kaukoputki serves as a tool for all our customers, regardless of which transport order channel they use. The new Kaukoputki will be released on May 15, 2025.

Kaukoputki serves professionals working in different roles within our customer companies, including dispatch, logistics decision-makers, sales, financial department and customer service. Our target is clear: all your logistics in one place. At the same time, we have invested particularly in the service's user experience, ease of use and the visualisation of data.

We are organizing a Finnish-language webinar on May 15, 2025, at 10:00 AM to introduce the features of the renewed Kaukoputki online service. Read more and register for the webinar.

 

How will Kaukoputki be renewed?

In the first phase, in addition to the familiar functions, there will be many useful improvements and new features, such as:

  • Centralised user management – The Kaukoputki main user of your choice manages all Kaukoputki user accounts in your use. They can add, delete and edit user accounts and access rights. This gives you control over the user register and up-to-date information about who has access to your company’s data.
  • Claims for transport damage – Submit your claim easily in Kaukoputki.
  • Extended editing options for transport orders – Adjust orders as needed or send a message to our customer service via Kaukoputki.
  • Advanced customer reports – View the important information at a glance.
  • Improved user experience – The user interface intuitively guides the user with colour codes for transport tracking, among other things.  

 

Kaukoputki not only solves current challenges, but also enables new kinds of functionalities that will support the changing needs of logistics in the future. We are gradually publishing more functionalities, such as the tracking of claim handling and new customer reports.

Your company will have access to the new service in May 2025.

 

When and how will the renewal take place?

Your company will have access to the new Kaukoputki on May 15, 2025. Every company will select a main user who will sign up for the new online service on Kaukokiito’s website. The main user has insight into all your organisation’s contracts and Kaukoputki’s sections. The main user can add, delete and edit user accounts and access rights in Kaukoputki.

The old and new Kaukoputki will operate in parallel until 30.10.2025 in order to make our customers’ transition to the service as smooth and flexible as possible. Your company will be able to choose the time of the transition to the new Kaukoputki within the transition period.

 We will continue to invest in the development of the new Kaukoputki in the future. As a registered user, you will always have automatic access to the new features.
What does the renewal require from our customers?

Your company will select a main user who will sign up for the new Kaukoputki through our website. Our Kaukoputki support activates the main user accounts manually no later than the next weekday after registration. At the time of launch, there may be a slight delay in activation, but the old Kaukoputki will continue to function normally until then.

The main user will add the company’s other users and the appropriate access rights for the Kaukoputki users of their own organisation, including any other potential main users.
Where can I get help using the new Kaukoputki?

Kaukoputki’s user support serves our customers from May 15 onwards on weekdays from 8 a.m. to 4 p.m. at +358 10 510 1700 or at kaukoputkituki@kaukokiito.fi.

info@kaukokiito.fi
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