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Terms of use of the website and web service
1. General
These General Terms of Use (later ”Terms”) define legally enforceable terms that govern the use of the Kaukokiito.fi portal (later “Web services), provided by Suomen Kaukokiito Oy and other companies belonging to the same Group of companies (later “Kaukokiito”) to its Clients and partners (later “Client”).
2. Entry into force of the Terms
The Client must carefully read and accept these Terms before starting to use the Web services. The Terms apply once the Client has registered a username for himself or herself in the Web services and when Kaukokiito has accepted the registration. Kaukokiito has the right to deny registration to the Web services. If the Client does not accept these Terms, the Client does not have the right to log into the Web services or use its parts.
3. Client’s rights and obligations
By registering for the Web services, the Client accepts the Terms and commits to give rightful, exact, up-to-date and complete information about himself or herself. The Client is also responsible for the correctness of information he or she has provided to Kaukokiito about third parties.
The Client commits himself or herself to keeping information given upon registration up-to-date and to updating such information without undue delay. The Client accepts that if he or she gives false, inexact, outdated or incomplete information or if Kaukokiito has justified reason to believe that the information is false, inexact, outdated or incomplete, Kaukokiito has the right to deny registration for the Web services or close the Client’s user account and deny the Client the use of the Web Services at that time or later.
The Client commits to carefully storing the username and password to the Web services. The Client is responsible for safeguarding the credentials against unauthorized use. For information security purposes, the Client is also responsible for regularly changing their password and for ensuring that devices and applications used are up-to-date and secure.
The Client’s main user is responsible for managing and sharing other usernames of the same company. In the end, the Client’s main user is responsible for all activity of users of the same company, and the Client is responsible for the damage caused by the use of the credentials to himself or herself, to Kaukokiito and to third parties.
The Client is responsible for the use of his or her username as well as for any costs or damage that may result from its use to the contract parties and third parties.
If there is unauthorized access to usernames, the Client is responsible for any resulting damage thereof. If the Client believes that there has been unauthorized access to user credentials, the Client must immediately notify Kaukokiito in order to prevent the use of the credentials. The Client’s responsibility for damages ends when the Client has notified Kaukokiito of the matter and the credentials have been closed.
The Customer is responsible for all content entered and uploaded into the Service, including address books and any attachments entered into the Service. Attachments are intended only for sending to the consignee the necessary attachments for the purpose of transport.
The Client commits to use the Web services in accordance with the laws of Finland, authority guidelines and good practice.
4. Kaukokiito’s rights and obligations
Kaukokiito strives to make every effort to ensure the continuous availability of the Web service. Continuous availability is not guaranteed. Kaukokiito reserves the right to restrict the availability of the Web services at any time and geographical location for example for securing the maintenance, modification work or functionality of the service. Kaukokiito does not guarantee that the service can be used on the device or software used by the Client.
Kaukokiito is not responsible for any damage suffered by the Client as a result of disruptions in the Web services. Kaukokiito is not responsible for damages caused by an event of force majeure and is not liable for any damages to the Client or third parties.
If the Web services do not fulfil the needs of the Client, Kaukokiito is not responsible for any damage caused thereby.
Kaukokiito is not responsible for the content uploaded to the service or its lawfulness. Kaukokiito deletes illegal, inappropriate or otherwise contested content upon separate request.
Kaukokiito has the right to change Web services charges, the content of the Web service or terminate the Web services indefinitely.
5. Processing personal data and other data
Kaukokiito collects and stores the information about the user of the Online Service that the Customer declares when registering for the Online Service. Remote access also processes data that the Customer enters or uploads into the Online Service, including address books and any attachments that may contain personal data. In addition, Kaukokiito collects information about the use of the Online Service and the communication between Kaukokiito and the Customer. Some of the data collected is personal data. The Customer accepts that Kaukokiito has the right to collect and process the Customer's personal data in accordance with the current privacy policy of Kaukokiito.
Kaukokiito may use cookies, web beacons and other analytical techniques to collect, use, store and transmit technical and other information. The data collected by means of cookies, web beacons and other analytical techniques can be used, for example, for the development of the Online Service, if the user has given his consent to this.
6. Information security
Kaukokiito strives by all means to ensure a legally required level of information security. The Client is responsible for notifying Kaukokiito of any observed information security deficiencies.
The Client is responsible for the information security of all the Client’s software, devices and other tools and web traffic solutions required for using the service.
The Client commits not to perform any actions on the Web service that result in abnormal load on the service. The Client may not use the Web service or any of its parts for any out of the ordinary purposes. Automated technical solutions may not be used for utilizing the Web services or any of its parts without Kaukokiito’s written approval.
The Web services may contain links to third party websites. Kaukokiito is not responsible for the correctness, trustworthiness or information security of third party links.
Kaukokiito commits to notify the Clients without undue delay of any potential data breaches on the Web services.
7. Intellectual property rights
The content displayed and used in the Web services is partly protected by intellectual property law. Partial copying, borrowing, redistributing or making commercial use of the content of the Web services without Kaukokiito’s written permission is prohibited.
8. Assignment of the agreement
Kaukokiito reserves the right to transfer the agreement with all its rights and obligations to another company belonging to the same group of companies or a third party, for example by assignment of a receivable. The Client does not have the right to assign the agreement to a third party.
9. Term, termination and suspension of the Terms
The Client may end the right to use the Web services by written notification to Kaukokiito.
Kaukokiito may delete usernames and terminate the right to use the Web services on its own initiative if the Client has not used the service in six (6) months.
Kaukokiito may immediately suspend the agreement if the Client has violated his or her obligations under these Terms or if the Client’s transport contract ends.
10. Other terms
Kaukokiito has the right to change these terms. Changes to these Terms will be notified at least fourteen (14) days before the change in the Web services. If the Client does not accept the change of terms, the Client must immediately cease using the Web services.
The laws of Finland shall be applied in addition to these terms. Negotiation shall be primarily used. A dispute shall primarily be attempted to be solved in negotiation. If the disagreement is not solved in negotiation, possible disputes shall be resolved in the District Court of Helsinki. A consumer may nevertheless always take or respond to legal actions in the lower courts of the consumer’s place of residence. Consumers may also first turn to the consumer advisory services and thereafter to the Consumer Disputes Board. Consumers may additionally use the dispute resolution service provided by the ODR-forum.
11. Term and contact details
These Terms are drafted on 19.4.2018 and they shall continue indefinitely. These Terms of Service were last updated on 30.10.2021.
Suomen Kaukokiito Oy
Teollisuustie 7
33330 Tampere
Business ID 0114330-2
Place of residence Helsinki
