We offer a wide range of additional services that complement your transports. With our additional services, you can tailor a flexible and effective supply chain to your company and further increase customer satisfaction.
NB! Remember to order the required additional services while placing an order for the transport. You can check the product-specific additional services on our product sites. Additional services and service fees are always charged to the freight payer. Additional services marked with an asterisk (*) may also be available when they are necessary to deliver the shipment even if they have not been ordered in advance. A fuel surcharge in force at any given time is added to prices marked (fs).
Transportation in heated load space: the temperature of the load space is kept above 0 Celsius. An additional charge of 15% applies to heated load space transportation from 1 October to 30 April. For refrigerated and deep-freeze transportation, please contact us.
We charge 20% extra for the transportation of hazardous substances. Only Class 1.4S of Explosives (LK1) is transported, other Class 1 substances only as separate shipments, ordered by telephone and at prices agreed on a case-by-case basis. The delivery times of separate shipments may deviate from the normal delivery times. Class 7 (radioactive substances) cannot be transported. The sender is responsible for ensuring that the substance or article submitted for transport as well as its packaging and markings comply with the decree and the regulations pursuant to the decree and for ensuring that the name of the goods is correctly entered in the waybill and electronic order message. For correcting transport of dangerous goods markings on behalf of the sender, we charge €10.50 per corrected information.
A call fee of €4.90 applies when we have to check the delivery time, delivery address, etc., for the customer (e.g. an entry made when ordering). The delivery is made, at the latest, on the following delivery date from the notification, unless agreed otherwise.
A text message fee of €4.90 applies when we provide shipment or delivery information on the customer's request before or after the delivery.
To cover terminal expenses, we charge €4.90 per tonne per shipment for shipments which the customer takes to or collects from the terminal. The minimum charge is €4.90 per shipment. Possible additional call or advising fee will be charged. If a forklift service is necessary for loading or unloading, an additional €15,00 / starting 15 minutes applies.
If the loading or unloading conditions or the sender or recipient of the shipment require that a tail lift is used, we charge an additional delivery or pickup fee of €29.60 per tonne; minimum charge €88.80 per shipment. The fee is calculated for the whole shipment on the basis of the freighting weight in addition to normal charges.
Pickups and deliveries made using the crane equipment are charged at €49.80 per starting half an hour, minimum charge one hour. Separate agreement is required in areas outside the immediate vicinity of a terminal. The fee is added to other normal charges. If delivering the shipment is not possible without crane equipment, the payer of freight is liable to pay for it even if they had not ordered the additional service.
For single-person loading and unloading operations done inside, outside, or to a different floor, the fee is €49.00/half-hour period or part thereof. For deliveries in the evening or outside working hours, we charge an additional fee of €49.00 per every half-hour period or part thereof. For singleperson loading and unloading operations done inside, outside, or to a different floor, the maximum number of parcels per shipment is 20, the maximum weight per parcel is 35 kg and the actual weight of the shipment is a maximum of 450 kg and the freight weight 1000 kg. In addition, the longest side of a single parcel must not exceed 2.4 m, the volume 0.3 m3 and the length + circumference of the parcel must not exceed 3.3 m.
If an extra man is required for carrying, the fee is €76.70/half-hour period or part thereof (fs). The price includes the vehicle, driver and extra man, and it is calculated from the duration of the entire driving and carrying output. In this case, the maximum number of parcels per shipment is 20, the maximum weight per parcel is 70 kg and the actual weight of the shipment is a maximum of 1000 kg and the freight weight is 2500 kg. In addition, the longest side of a single parcel must not exceed 4.0 m, the volume 0.6 m3 and the length + circumference of one parcel must not exceed 4.9 m. Kaukokiito will agree on the time of delivery separately with the receiving customer and the service is only valid for specified postal code areas.
The unloading inside carried out by one and two persons is also subject to the following additional conditions: The shipment is carried over the threshold at the ground level. If the shipment is taken to another floor, an elevator must be available and the parcels must fit in the elevator. Carrying is done to one defined place, such as a floor or a room. The service does not include carrying to the floors inside the dwelling, or the delivery of parcels to several rooms, apartments or other premises. The protection of the premises is the responsibility of the recipient and the access route must be unobstructed.
An additional delivery fee of €51,70 will be charged when the shipment contains a request for a delivery or pickup deviating from the valid schedule book or a request for a delivery or pickup by a specified time or a delivery is requested as a delivery that is delayed from the normal delivery schedule. Precise delivery or pickup at a specified time must always be agreed separately, since a marking in the waybill or in the order is not sufficient.
An additional fee is charged for delivery and pickup from a private individual:
up to 49 kg €9.70
50–499 kg €28,80
500–999 kg €37,80
1000–2999 kg €56,70
3000– kg €18,90 per tonne
The surcharge does not include other possible service fees, such as advicing fee, clearing-up fee, tail lift unloading fee, carrying up stairs or into
apartment, extra man, etc. Delivering or picking up Kaukokiito Parcel to or from a private address costs € 15,00 per shipment, and it includes advising with a text message or by calling and carrying goods inside. Delivery during normal working hours. The delivery is made, at the latest, on the following delivery date from the
notification, unless agreed otherwise.
A fuel surcharge in force at any given time is added to the prices.
An additional service that is not ordered, but is necessary for carrying out the assignment, is charged according to the price list.